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Property Management

CLV Group Property Management is the industry leader for those looking to minimize risk and maximize return, with over 50 years of expertise managing rental communities across Canada. With an extensive portfolio of residential units and commercial spaces, CLV Group uses economies of scale to drive down costs without compromising on resident experience.

A highly trained and experienced staff is an integral part of successful property management. The CLV Group team consists of certified, experienced managers and a diligent maintenance staff, all backed by a best-in-class training program.

Our Approach

CLIENT-CENTRIC

Our success is intricately bound to yours. Founded on the legacy of top-tier multi-family property management, we maintain our commitment to client satisfaction and unwavering transparency in all our operations.

EXPERIENCED

Don’t just take our word for it – CLV Group’s accomplishments in management speak to our expertise. With more than 5 decades in the industry, we know what it takes to manage a community that feels like home, creating value for residents, owners, and investors alike.

RESIDENT FOCUS

CLV Group's concierge-style approach to property management redefines the standard, ensuring a heightened quality of living and enhanced property value. From swift issue resolution to community events, we go beyond the ordinary to create thriving communities where residents are valued, and every owner can feel confident in their investment.

INNOVATIVE

As the needs of our communities evolve, so must our approach to managing them. CLV Group closely monitors industry trends and evolutions in residential technologies to ensure we stay at the forefront of innovations in property management.

Our Strategies

Understanding the Ottawa Market

At CLV Group, we know Ottawa. Every neighbourhood and street is unique, and our team understands tenants' needs, wants, and standards when finding somewhere to call home. As a building owner, we also understand your needs, wants, and standards. We manage properties throughout the city and ensure our practices meet and exceed requirements.

Advertising

When it comes to advertising, we leave no stone unturned. Our carefully curated print, social, and online ads highlight essential features and paint your building in the best light. Our website is up-to-date with immersive web listings featuring interactive floor plans and virtual tours.

Construction and Maintenance

CLV Group’s partnership with PBC Group has established us as leaders in residential and commercial construction. With a steadfast commitment to precision, innovation, and the highest quality standards, we excel in every phase of construction. Our industry experts bring full-scope knowledge to inspections, maintenance, and upgrades, providing clear and steadfast support.

Online Portal

Our resident portal is a fast and convenient way for residents to submit maintenance requests, pay rent, and learn about available services and amenities. If you have any questions regarding the condition of your building or the timely collection of monthly payments, you can also access the portal for a comprehensive snapshot of information.

Tenant Review

As your property managers, we exercise careful due diligence when selecting new tenants for available units. Our current process involves the submission of photo ID, proof of income, credit check, and rental history, followed by an internal verification process.

Financial Reporting

As a property owner, understanding the dollars and cents of your building is critical. Each month, we prepare a detailed statement related to funds collected and allocated costs for maintenance or service professionals. Need tailored reports or specific updates? We deliver precisely what you need, when you need it.

Management Expertise

CLV Group has developed a wealth of success factors that we are proud to offer our clients. Our extensive history and industry-leading approach have earned us a reputation as one of the top property managers in the country. 

We have managed properties on behalf of both high-profile institutions and private owners, successfully eliminating vacancy rates upwards of 30% and repositioning entire portfolios in both the residential and commercial categories. 

In 2009 CLV Group took over the property management of InterRent REIT's portfolio, helping to expand their residential offerings from 2,700 suites to over 8,500 suites across more than 20 cities. 

CLV Group rolled out a complete re-organizational and repositioning plan for their portfolio, resulting in InterRent having the highest enterprise growth of all TSX listed multi-family focused REITs between 2010 and 2013. CLV's strategic management for InterRent Reit also resulted in a market capitalization increase from $40 million in 2010 to $2 billion in 2020.